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Thread: Connexion, Capitol Broadband, and why Glen Lang Sucks

  1. #121
    johnb is offline Verified 3-Star Forum General
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    Default Connexion properties being bid on by Hotwire

    Take a guess kids: which properties Hotwire is bidding on??????

    If you want to see the answers, email me at jbarbara@nc.rr.com

    Development

    Timothys Landing
    Heron Isle
    Turnberry Reserve
    Poitras
    Eagle Bay
    Westside - DRI - Calabria
    Walkabout
    Tuscano at Suncoast Crossings
    Tributary
    WorldQuest Resort
    Brights Creek
    Carolina Colours
    Deerfoot Point
    Neo Vertika
    Ocean Four Condominiums
    Renaissance Commons - San Raphael - Villa Lago
    Old Fields
    Plaza Midtown
    Powell Place
    Fords Colony at Rocky Mount
    Latitude on the River
    Windsor Falls
    Cedars of Chapel Hill
    Brentmoor
    Randa Ridge
    Timber Run
    Brentwood Lakes
    Icon Brickell
    Apogee
    Harbour House
    Heritage at New Riverside
    Villages at Copperstone
    Kellswater Bridge
    Lake Washington
    Osprey Branch
    Rice Hope
    Park Village - Sivica
    Vistas on the James
    Lake Austin Reserve
    Willow Ridge
    Historic Westside Village
    Herons Landing
    Barrington Cove
    Trump Hollywood
    Johnsons Landing
    Sayan
    Casa Bella
    Yacht Harbor
    Mosaic
    The Plaza on Brickell
    Oasis at Fort Myers
    Loft Downtown II
    City Place South
    The 500 Brickell
    Carothers Crossing
    Westside - DRI - Caribe Cove
    Westside - DRI - Tuscany
    Ocean Towers
    Canyon Ranch
    St Tropez
    The Sanctuary at Grand Oaks
    Point Orlando
    Somerby of Alpharetta
    Cascades
    Rio Mar
    The Savannahs Condominiums
    The Lakes at Savannahs
    The Preserve at the Savannahs
    High Point Condominiums - Section 1
    High Point Condominiums - Section 2
    High Point Condominiums - Section 3
    Sonoma Bay
    Clematis 610
    Blue Condominiums
    Grovenor House
    La Perla
    Onyx on the Bay
    Opera Tower
    Marsh Harbour
    The Vue - FL
    Alhambra Cove
    The Club at Brickell Bay
    Two City Plaza
    Tao
    Tuscany Villas at Painted Mountain
    Admirals Quarters
    Banana Bay
    Bay John Condominiums
    Broadmoor
    Colonnades
    Craft Farms North
    Cottages at BayJohn
    Mariner Pass
    Mirabella
    Nautilus
    Romar House
    Sailmakers Place
    SeaChase Condominiums
    SeaWatch Condominiums
    Seaside Beach and Racquet Club - AL Orange Beach
    Summer House
    Sunswept
    The Indies
    Windemere
    Bon Secour Village
    Caribe Resort
    Caswell at Bayou St John
    Harbour Place
    Cottages on the Greene
    Portofino
    The Wharf
    White Caps
    La Riva East
    La Riva West
    Navy Cove Harbour II
    Beaver Creek
    Cypress Gardens - AL
    Escapes to the Shores
    Oceania
    Tannin Village
    The Palms - AL Orange Beach
    Park Lafayette
    Stonegate Estates
    Wolf Bay Village
    One Lincoln Park
    Terminus
    Summerwind Plantation
    Dunham Marsh
    Villa Portofino
    Smart Corner
    Cedar Springs
    Creekside - Cathedral City CA
    Heritage Park
    Latitude One
    Belvedere
    Dream Big
    Somerby of Mount Pleasant
    Timberlinks
    Lexington Plantation
    The Martin - NV Las Vegas
    Panorama Towers I and II
    The Mandolin
    Spire
    Wyndham
    Wyndham Gates
    The Flats at Kernan
    Dominion at Woodlands
    Env
    Ashley Mill Apartments
    The Reserve at Ridgewood
    The Plaza Condominiums
    Highpointe of Clemson
    The Vineyards at Palm Desert
    Dos Lagos
    Water Oak Country Club
    Pine Ridge III - FL
    Kings Manor - FL Davie
    Siesta Bay RV Resort
    Indian Creek - FL
    Landmark at Mountain View
    Laguna Woods
    The Flats at Mallard Creek
    Gold Coaster
    Silver Star
    Eagle Crest
    Madison at Treybrooke
    Bell Prairie Pointe Apts - MO OFallon
    Palms on Scottsdale
    Casa Del Monte
    Pecue LLP
    VantagePointe Homes at Franklin Heights
    Woodland Park - VA Herndon
    Bell Bridge Mill
    VantagePointe Homes at Marrowbone Heights
    Rolling Hills Estates
    Waynesburg
    Cypress Point - AL Gulf Shores
    Gateway Tempe
    Grand Beach Condominiums
    Island Towers Condominiums
    Skyline
    Lincoln at Wolfchase
    Turquoise Place
    Independence Place at Fort Lee - VA Prince George
    Independence Place at Fort Bragg - NC Fayetteville
    Fox Hollow - FL Orlando
    Lighthouse Condominiums - AL Gulf Shores
    Madrid Club - FL Naples
    Venetian Cove Club - FL Naples
    Last edited by johnb; 05-22-2012 at 06:31 PM.

  2. #122
    johnb is offline Verified 3-Star Forum General
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    Default Re: Connexion properties being bid on by Hotwire

    ***IF you are a lawyer or a paralegal representing any HOA, mobile home community, resort, individual customer or class of customers, or anyone else wronged by Connexion, yes, I can and will give you the spreadsheets and documents I have posted or alluded to here.***

    I have already done this for several law firms/attorneys. Just ask and you shall receive. Conversely, if you are a Connexion employee, past or present, and you can help these people, please share what you know! No one benefits by protecting Glen Lang through their silence.

    Victim Advocacy, it's what I'm all about.

    jbarbara@nc.rr.com or send me a private message here on Carypolitics.org

  3. #123
    johnb is offline Verified 3-Star Forum General
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    Default Re: Connexion properties being bid on by Hotwire

    I guess it might be appropriate to point out that Hotwire may be bidding on properties where the owners are not going to do business with them, contracts be damned. Since Connexion is in gross violation/non-performance of their contracts with a heckuva lot of developments, these properties have cause to go to court to rid themselves of Connexion and implement alternative solutions.

    Think I'm kidding? I've already fed this data on the properties to attorneys, Connexion & Hotwire competitors, and owners of numerous apartment complexes and such. Hotwire is going to have a problem if they think they're buying assets. They may be buying an account where the customer is waiting with a big fat middle finger extended in their direction.

    Given what I've heard from multiple sources, Hotwire is no better than Connexion and I doubt any of Glen Lang's victims want to go through this mess yet again.

  4. #124
    johnb is offline Verified 3-Star Forum General
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    Default Re: Connexion properties being bid on by Hotwire

    So I got an email today from a Connexion competitor. These guys asked me if I could get them data on Connexion's customers so they could offer those folks an escape in order to transition away from Connexion prior to having the plug pulled on them.

    Well, success people!

    "We're going to be helping several Properties make the transition soon."

    These guys have the master list of Connexion customers. If you are a Connexion property, email me and I can put you in contact with them.

    They can't contact all Connexion customers but if you're ready to get the heck off the sinking ship, you better get moving before a lawyer in drag in that Federal Courtroom in Delaware decides your fate without your consent and without your best interests in mind.

  5. #125
    johnb is offline Verified 3-Star Forum General
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    Default Re: Connexion properties being bid on by Hotwire

    Uh oh campers.....looks like Hotwire has jumped the gun and has started to contact Connexion customers before the sale is actually approved or announced.

    ---------------------------



    >
    >
    > Sent: Tuesday, May 22, 2012 10:56 AM
    > To:
    > Customer Service - NC; Customer Service - OB; Customer Service - LW
    > Team
    >
    >
    >
    > If anyone has taken, or takes any calls from customers asking about
    > hotwire, stating they received something from hotwire stating they
    > were taking over, etc, PLEASE let me know ASAP.
    >
    >
    >
    >
    > I need specifically who took the call, and what time (so I can pull
    > the recording and hear exactly what the customer said). I also need
    > if at all possible you to have the customer scan and forward what they
    > received, so we can see it.
    >
    >
    >
    > LaToya indicated at least 1 person has taken a call of this nature so
    > far. Whoever took it, please send me whatever info you can (when did
    > the call come in, customer name/acct #, etc).
    >
    >
    >
    > Thanks,
    >
    >
    > Tim
    >
    >
    >
    > Tim Orr
    > Cary Call Center/TSR GM
    >



    If you are an end customer/victim of Glen Lang's firm, be aware that you are being recorded when you call their customer service line and they will pull your call.

    All I've heard so far about Hotwire makes me think becoming their customer would not be a good move. This is not a positive reference for Hotwire.

  6. #126
    johnb is offline Verified 3-Star Forum General
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    Default Re: Connexion properties being bid on by Hotwire

    Have an older email.....from late April that didn't make it on the thread til now. This is how Connexion dealt with a lot of customers. There were victims aplenty of Glen Lang, Eric Fitchner, and the rest of that "management" team: customers, employees, suppliers, contractors, and anyone else who had the misfortune of having to deal with them.

    Sad, really.

    -------------------------



    Team



    Listed below are a number of properties that will be going dark as of 5/1/12.



    On Saturday, 4/28/12, we will be robo-dialing all customers at these
    properties that have voice and/or data service with us to advise them.
    We will also be emailing these customers (those that we have the
    email address for). The email will state:





    Dear Customer,



    Due to unfortunate circumstances, Primecast will not be able to
    continue servicing your property. Starting on Tuesday, May 1, 2012,
    Primecast will no longer be able to provide you with Voice and or
    Data services. If you have Voice services and would like to keep your
    number, Primecast will work with your new Voice provider to port your
    number.



    Please make the necessary plans with another Service Provider to
    minimize impact of your services after this date.



    OR



    Dear Customer,



    Due to unfortunate circumstances, Beyond Communications will not be
    able to continue servicing your property. Starting on Tuesday, May 1,
    2012, Beyond will no longer be able to provide you with Voice and or
    Data services. If you have Voice services and would like to keep your
    number, Beyond will work with your new Voice provider to port your
    number.



    Please make the necessary plans with another Service Provider to
    minimize impact of your services after this date.





    The emails will start going out at 10am Eastern. I have scheduled the
    Robo-dial for 11am Eastern (some customers are mountain time, and
    possibly pacific time – not sure). The robodial will only be dialing
    2-3 customers per minute, so hopefully this will not generate any
    large spikes in call volume.



    If a customer calls in and asks what’s going on, please just use the
    above scripts. Please don’t go into any more details. Please do the
    best you can to handle the call.

  7. #127
    johnb is offline Verified 3-Star Forum General
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    Default Re: Connexion properties being bid on by Hotwire

    This is for end users....if your house, condo, apartment, townhome, or whatever type of residence gives you only one option for voice, data, and television service (IPTV through Dish Networks or DirecTV) there are some things you need to understand. Whether you are a renter dealing with a corporate owner or a home owner dealing with an HOA it is irrelevant.

    1- Your management signed a contract with Connexion to allow Connexion to have sole right of access onto their property, effectively blocking alternative providers.

    2- Your management team was getting a fraction of your bill payments kicked back to them by Connexion. In other words, your bill was padded and stuffed in order to buy off your management.

    3- Your management team is no longer getting that kickback from Connexion. Connexion is in breach of contract for failure to perform for failing to pay the kickback.

    4- In places where Connexion is the sole provider, Connexion is incapable of meeting FCC requirements for service providers ( 8 hours battery backup on the head end is one example). IF an FCC inspector ever showed up at ANY Connexion property there would be a problem. This matters because it is a threat to 911 service reliability.

    I am getting emails from end customers asking me if they have to go with Connexion or if they have alternatives. Well, if you live in Neo Vertika (or similar properties) down in Miami you are screwed. Your management team got wined and dined, while Glen Lang and company pimped strippers and prostitutes for them. The management teams/HOAs get the kickbacks and the end users get screwed. Your management needs to get an attorney and sue Connexion for failure to perform/breach of contract and get the hell away from these people.

    I've heard of one property manager here near Cary, NC that literally cut Connexion's cables and threw their Field Engineers off site. I'll see if we can get that guy to comment about Connexion. He got mad when the profit share/kickbacks stopped.

    I'm not saying the kickbacks were wrong or bad, it is a valid way for a property owner or an HOA to enhance revenue and improve amenities IF the service is worth it. End customers need to understand why they are locked into Connexion though. It wasn't an accident.
    Last edited by johnb; 05-23-2012 at 12:02 PM.

  8. #128
    johnb is offline Verified 3-Star Forum General
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    Default Neo Vertika customers

    From: jbarbara@nc.rr.com
    To: xxxxxxxxxx <xxxxxxxxxx@gmail.com>



    Subject: Re: Question

    Priority: Normal Date: Wednesday, May 23, 2012


    xxxxxxxxx,

    I wrote about your situation a bit on the blog. There is little you as an
    individual can do. The entry on the blog explains why. IF your management/HOA
    is wanting to act they have grounds to sue Connexion for breach of contract
    and allow themselves to get out of the contract.

    Neo Vertika is one of the propeties that Connexion is trying to sell to
    Hotwire and Hotwire is as bad a firm as Connexion is/was.

    It would really be in YOUR best interests for your management team to act
    and act fast to get rid of Connexion and block Hotwire.

    There are a lot of alternatives, some good ones even. Hotwire isn't one of them.

    John

    ================

    Re: Connexion properties being bid on by Hotwire
    This is for end users....if your house, condo, apartment, townhome, or whatever
    type of residence gives you only one option for voice, data, and television
    service (IPTV through Dish Networks or DirecTV) there are some things you need
    to understand. Whether you are a renter dealing with a corporate owner or a home
    owner dealing with an HOA it is irrelevant.

    1- Your management signed a contract with Connexion to allow Connexion to have
    sole right of access onto their property, effectively blocking alternative
    providers.

    2- Your management team was getting a fraction of your bill payments kicked back
    to them by Connexion. In other words, your bill was padded and stuffed in order
    to buy off your management.

    3- Your management team is no longer getting that kickback from Connexion.
    Connexion is in breach of contract for failure to perform for failing to pay the
    kickback.

    4- In places where Connexion is the sole provider, Connexion is incapable of
    meeting FCC requirements for service providers (( 8 hours battery backup is one
    example). IF an FCC inspector ever showed up at ANY Connexion property there
    would be a problem. This matters because it is a threat to 911 service
    reliability.

    I am getting emails from end customers asking me if they have to go with
    Connexion or if they have alternatives. Well, if you live in Nea Vertiga (or
    similar properties) down in Miami you are screwed. Your management team got
    wined and dined, while Glen Lang and company pimped strippers and prostitutes
    for them. The management teams/HOAs get the kickbacks and the end users get
    screwed. Your management needs to get an attorney and sue Connexion for failure
    to perform/breach of contract and get the hell away from these people.

    I've heard of one property manager here near Cary, NC that literally cut
    Connexion's cables and threw their Field Engineers off site. I'll see if we can
    get that guy to comment about Connexion. He got mad when the profit
    share/kickbacks stopped.

    I'm not saying the kickbacks were wrong or bad, it is a valid way for a property
    owner or an HOA to enhance revenue and improve amenities IF the service is worth
    it. End customers need to understand why they are locked into Connexion though.
    It wasn't an accident.

    ========================

    ---- xxxxxxxxxxxx <xxxxxxxxxx@gmail.com> wrote:
    > Hi,
    >
    > I live in an apartment at Neo Vertika in Miami. Currently the only tv and
    > internet options are available from Beyond Communications, which I believe
    > is under Connexion Technologies. I just moved here and after looking up the
    > horrible things about these companies, and reading your forum, I know I do
    > not want to get their service. However, there is nothing else available to
    > me. Do you know what I can do to get involved to try to rid them from our
    > building? Thank you for all the info and keeping us updated!
    >
    > xxxxxxxxx

  9. #129
    johnb is offline Verified 3-Star Forum General
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    Default Re: Neo Vertika customers

    So I just made a bet (a cup of coffee, I confess I'm not a gambler) with a former Connexion employee. The bet?
    He contends Glen Lang will end up working at SASafter this is over. I said no way. His contention is that Jim
    Goodnight does not want ANY publicity which is why Goodnight will not sue Clubber Lang.

    I get that, this fiasco makes Goodnight look gullible. The richest man in NC and one of the richest men in the
    world was done in by a petty conartist like Glen Lang to the tune of $500 million.

    Functionally, my opponent in this bet is relying on Machiavelli's dictum: Keep your friends close and your
    enemies closer.

    If this does come to pass I wonder how Bill Coleman and Harold Weinbrecht would like working with, sorry,
    near Glen Lang again? Would Harold curl up at Glen's feet again and resume licking his boots?

  10. #130
    johnb is offline Verified 3-Star Forum General
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    Default Re: Glen Lang Sucks

    This started some over a month ago, gather data in response to the news of
    what was going on. A variety of Connexion employees, past and present, have
    come forward to provide answers and sometimes hard evidence of the fraud
    going on at Connexion. Here is one example:


    From: jbarbara@nc.rr.com
    To: Anonymous Connexion <anonymousconnexionemployee@xxxxxxx.xxx>

    Subject: Re: Chasing wrong dog

    Priority: Normal Date: Thursday, April 26, 2012 7:32 PM


    Con mucho gusto mi compadre.

    That is power data.

    Matt Springer is a lawyer as is that bumbling fool Jack. Are they blind or are
    they the engineers of this?

    ---- Anonymous Connexion <anonymousconnexionemployee@xxxxxxx.xxx> wrote:
    > What you really need to ask yourselves is, what did the executives at 3
    > banks see that made them want to grant approximately $55 million in loans
    > in the 3rd and 4th quarters to a company that was about to become
    > insolvent? Think Enron and Worldcom. They capitalize expenses, and they
    > create profit for one company by creating a loss on another through
    > varioous "management fees". It's a big shell game. Depending on what
    > you're shown, you might think you are looking at a very profitable
    > company. The auditors were fired last year because they wouldn't go along
    > with the scheme anymore, and there has been no audit of 2011. The banks
    > and Goodnight just want this to go away. Imagine if you had to explain to
    > your boss that you ok'ed a loan for a company that started laying off
    > people 2 months later. I'm sure you know that Glen had issues with the SEC
    > before Connexion.
    >
    > FYI - Max Kipfer is Beyond's only employee (he's on linkedin).

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